Refund policy

Return and Refund Policy

At Take Pickle Ball, we want every customer to feel confident ordering from us. If you are not satisfied with your purchase, please contact us within 30 days of delivery so we can help.

Returns

We accept returns within 30 days of delivery for eligible items. To qualify for a return, the item must be unused, in its original condition, and in the original packaging when possible. Items that show heavy use, damage caused after delivery, or missing parts may not be eligible for a refund.

To start a return, please contact us through our Contact Us page with your order number and the email used at checkout.

Damaged or incorrect items

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the issue. We will review the issue and help with a replacement, refund, or other solution when approved.

Refunds

Once your return is received and inspected, we will notify you if the refund is approved. Approved refunds are issued back to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping costs are non-refundable unless required by law or unless the issue was caused by our fulfillment error.

Exchanges

If you need an exchange, contact us through our Contact Us page. Exchanges depend on product availability.

Final sale items

Gift cards, used items, and items marked final sale are not eligible for return or refund unless required by law.

Order cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

Contact

For return or refund help, contact us through our Contact Us page:
https://takepickleball.com/pages/contact